Is therapy affordable?

We never want finances to be a barrier to treatment. Many of our therapists are in network with most major insurance companies as well as many North Carolina Medicaid plans. We have a reasonable out of pocket rate and often have an intern available to see people at a reduced rate if needed.  

As a courtesy we will file your insurance claim with your insurance company, HMO, responsible party or third party payer for you if you wish. We ask that at each session you pay your co-pay and let us know if any changes to insurance have occurred. In the event you have not met your deductible, the full fee is due at each session until the deductible is satisfied.

After calling your insurance company to be sure you have behavioral health benefits feel free to reach out to our billing department with any questions regarding insurance and billing. Reach us by clicking here.

What should I expect the first session?

A therapist will typically review your background, values, and goals for therapy. They will also discuss office policies, privacy, and confidentiality. 

How long are sessions? How often?

Individual therapy sessions are usually 45–50 minutes long, groups can be longer. Clients usually meet weekly or bi-weekly.  

What is a Good Faith Estimate?

As of January 2022, there are new federal protections regarding Surprise Billing and the right to receive a Good Faith Estimate for uninsured, private pay, and out of network (not submitting to insurance)  clients. You can read more about Good Faith Estimates by clicking here.